Customer Support


For licensing questions or technical support, contact:

8809 Lenox Pointe Drive, Suite C
Charlotte, NC 28273

: (980) 430-6152

: info@premierhuntingleases.com

: Monday - Friday: 8:00 AM to 5:00 PM

Frequently Asked Questions


Please refer to the FAQs below for any questions you may have. If you still have a question not listed here, you can contact Customer Support listed on the page.

Getting Started
A hunt club may have any name as long as it is no longer than 25 characters in length and is not profane, embarrassing or offensive to the public.Please Note: If more than one Recreational License Unit (RLU) is owned by the hunt club, the club name that is specified when the account is created will apply to all of those Recreational License Units (RLUs).
Renewals will be sent out in March with payment due dates of April 30th. Leases will begin July 1 and end June 30.
The hunt club contact represents the hunt club to Premier Hunting Leases and acts as the primary contact. The contact can be any member of the club itself (president, secretary, etc.), but that individual will ultimately be responsible for payment of the license fee. Invoices, dues, and other forms of correspondence from Premier Hunting Leases will usually be via e-mail so that person should be someone who has a dependable internet connection and is a frequent user of e-mail.
• Click and drag the map to explore available Recreational License Units (RLUs).• Click on directional arrows to move the map. Click + to zoom in and – to zoom out.• Mouse over and click a marker to view RLU details and to place your bid• Use the RLU Filter to help you find the RLU you want.• Note: RLU boundaries will be displayed on the map when you zoom in.
All account passwords must be six or more characters in length. Following are some tips to help you make a strong password: 1. Create a password with at least eight characters. Short passwords are easier to guess.2. Combine letters, numbers and symbols. 3. Create a password that is easy for you to remember, but difficult for others to guess. Do not use your log-in name, your spouse’s name or your birthday.4. Do not use a password that is hard to remember or must be written down in order to remember.
The filter allows you to easily find Recreational License Units (RLUs) with the qualities you want. For example: You can search for RLUs that have a certain minimum or maximum number of acres. Choose “Options,” then select “Apply Filter” to update the map with your refined search options. The filter will be applied to everything you see on the map until you select “Clear Filter.”
Accepted – Your bid has been accepted. The licensing process can begin. Declined – Another person’s bid has been accepted. All other bids have been declined.Pending – Your last bid has been placed and is currently the highest (or only) bid.Outbid – Another person has bid more than your last bid. At this time, you can increase your bid if you choose.
Please contact Technical Support by calling (704) 587-0070 or send an email to info@premierhuntingleases.com describing the problem you are experiencing.
No. The club name you specified when you created your account applies to all RLUs you hold. Each RLU is distinguished by a separate number, but all belong to the same club.
A Recreational License Unit (RLU) is the term used to identify an individual tract of land that may be licensed by an individual and/or a hunt club for recreational use, such as hunting. The RLU is defined by number of acres, boundaries, license length and other characteristics specific to the tract of land. An individual or hunt club may license more than one RLU.
A hunt club is an individual or group of individuals who desire to enter into an agreement to license the hunting rights on Premier Hunting Leases property. Each member of the hunt club must be listed by name and address.

Common Questions
Renewal agreements and payments are due on April 30th. If you are new member, your payment will be due one week from the date your bid is accepted. If you are a returning club a renewal notice will be sent to you prior to the expiration of you current lease.
No. Commercial activities are not allowed on the property. This includes guide services and subleasing.
In general, camping is permitted in designated areas with written permission. Please refer to your license agreement for information about camping activities on your RLU.
The license fee should be made in one payment, cetified check or money order. Payments by credit card or personal check are not acceptable at this time.
Licenses have been revoked in the past due to land sales or breach of contract by the hunting club. Generally, at any time during the term, licensor shall have the right upon notice to licensees to immediately revoke and terminate the license and the rights and privileges of licensees. Licensees shall have the right upon five(5) days prior notice to licensor to terminate the licensee. For specific terms, see the license agreement. Depending on the situation, refunds may or may not be granted.
Most gates allow for a lock to be placed by the hunt club on one side or in combination with other padlocks. Please be aware that other landowners and third parties, as well as Premier Hunting Leases, may have right-of-way through the same access point, so respect their locks as well.
License holders may post the boundaries of the licensed area at their discretion and at their cost. Any fasteners to live trees are limited to aluminum, plastic or materials that will not harm harvesting or chipping equipment.
Refunds are handled on a case by case basis, subject to the terms of the license agreement.
Log-in to your account. Select “Edit” under Account Information on the “My Account” page. Make your changes and click the “Update Account” button. Update your account whenever your club information changes (contact, phone number, address, etc.). Please Note: A verification e-mail will NOT be sent to verify changes to your e-mail address.
New members may be added to a hunt club anytime before printing the license agreement for execution. If the license has already been printed, your use the "Update Club Members List Form" found in the Account History page to produce a current members list to send to your RLU administrator. New members must read and sign the form. Submit this document to the address shown.
Guests are allowed on the property in accordance with the terms of the hunting license agreement. This expressly state that all guests must sign Premier Hunting Leases’s Exhibit C Release and Waiver of Liability, Indemnity and Hold Harmless Agreement. If a guest does not sign this agreement in advance of coming on the property, they will not be permitted on the property.
Part of the license fee paid by the hunt club will be used to purchase a Liability Insurance Policy. The insurance coverage therein purchased shall include $1,000,000 Bodily Injury Liability and Property Damage Liability and a $250 deductible per claim. This liability policy provides third party coverage for Premier Hunting Leases, the hunt club, its members and guests. This means it will cover, in accordance with its terms, a hunt club member or guest who causes injury to another person or damage to another person.
Members can be added and removed from a license when the license is created. Members cannot be removed from the license agreement after the license documents have been created.
Yes, but only following approval from Premier Hunting Leases or their consultant. Approval requires a location map, specific seed mix, and planting and maintenance procedures. Once approved Licensee may establish, at licensee’s sole cost and expense, wildlife food plots on the property for the sole purpose of attracting and feeding deer, turkeys and other wildlife. Generally approved locations are on retired logging decks but NOT on the roads. Please see the HUNTING LICENSE AGREEMENT for full Terms and Conditions.
First notify your local law enforcement, including game wardens, conservation officers, forest rangers or state police. Second notify Premier Hunting Leases and/or its consultant. REMEBER, you are expected to act responsibly in ALL circumstances. Rude, belligerent, aggressive or threatening behavior is NOT acceptable and terms for cancellation of an agreement.
You must enter the following information for each club member prior to downloading your license: Name, address, phone number, Email address (if they have email)
Yes. Log-in to your account. Select “Edit” under Account Information on the “My Account” page. Make your changes and click the “Update Account” button. Please Note: A verification e-mail will NOT be sent to verify changes to your e-mail address, so please be sure you type any changes carefully.
Quality Deer Management is a management philosophy or practice that unites landowners, hunters and managers in a common goal of producing biologically and socially balanced deer herds within existing environmental, social and legal constraints. This approach typically involves the protection of young bucks (yearlings and some 2-1/2 year-olds) combined with an adequate harvest of female deer to maintain a healthy population that is in balance with existing habitat conditions and landowner desires. This level of deer management involves the production of quality deer (bucks, does and fawns), quality habitat, quality hunting experiences, and most importantly, quality hunters.

For more information, visit the Quality Deer Management Association website at www.qdma.com.
The lease agreement is 1 year.
Renewal agreements and payments are due at different levels depending on the State you are hunting in.
You may not start hunting until you have received a notification from Premier Hunting Leases that your agreement has been legally executed. The club president/ contact person will be notified by email that the license has been executed. At that time you can access the property.

Troubleshooting
If you re having trouble using the Map with your Mozilla Firefox browser, please try the steps below to see if any of them resolves the problem. Reconfiguring the way your browser handles JavaScript may resolve this problem. Please follow the instructions below specific to the browser you re currently using:1. Type "about:config" (without quotes) in the browser s address bar.2. Type "dom.disable_image" (without quotes) in the Filter field.3. If the value for "dom.disable_image_src_set" is set to TRUE, double click it to change it to FALSE.
Several users have reported having problems viewing the website with the AOL browser. The AOL browser is actually built upon an out-of-date version of Microsoft Internet Explorer. We recommend that you check your privacy settings (under Internet Options) are not set to block cookies. For more help you may want to see our topic on enabling cookies.Changing these setting may help, however for the best internet experience, we recommend that you upgrade your browser.Click here to download Firefox
Occasionally you may encounter JavaScript errors when loading the map. For example, you may see:"A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer may become unresponsive. Do you want to abort the script?"In this case, we recommend that you select "No" and wait until the script finishes. Usually the map is attempting to load a large number of data points which will take a little longer to load. You can also select "Yes", but you will need to refresh the page to be able to use the map again.If you have been experiencing this error message on a regular basis it may be because you may be on a slow computer or a slow internet connection. If possible, try accessing the website from a faster computer that is connected to the internet via DSL or cable.Often this error occurs when you try to zoom out too far on the map.
The website is best viewed using the "Compatibility View" mode found in the Tools menu for Internet Explorer 8.x.

Requirements
PremierHuntingLeases.com currently supports the following web browsers:• IE 6.0+ • Firefox 0.8+; For best performance, we recommend that you use Internet Explorer.
You must have cookies enabled in order to use www.PremierHuntingLeases.com . To enable cookies, follow the instructions below for the browser version you are using:Mozilla Firefox 1.0+• Go to the "Tools" menu.• Select "Options.”• Select the "Privacy" icon in the left panel.• Check the box corresponding to "Allow sites to set cookies".• Click "OK" to save changes. Netscape 7.1/Mozilla 5.0• Select "Preferences" from the Edit menu.• Click on the arrow next to "Privacy & Security" in the scrolling window to expand.• Under "Privacy & Security", select "Cookies."• Select "Enable all cookies".• Click "OK". Microsoft Internet Explorer 6.0+/AOL• Select "Internet Options" from the Tools menu.• Click on the "Privacy" tab.• Click the "Default" button• Click "OK".
You must have JavaScript enabled in order to use www.PremierHuntingLeases.com . To enable JavaScript, follow the instructions below for the browser version you are using:

Mozilla Firefox
  • Select "Tools" from the top menu
  • Choose "Options"
  • Choose "Web Features" from the left navigation
  • Select the checkbox next to "Enable JavaScript" and click OK

    Internet Explorer
  • Select "Tools" from the top menu
  • Choose "Internet Options"
  • Click on the "Security" tab
  • Click on "Custom Level"
  • Scroll down until you see section labeled "Scripting" Under "Active Scripting", select "Enable" and click OK
  • You must have Adobe Acrobat Reader installed in order to download the license documents. If you do not have Acrobat Reader you can download it for free from:http://www.adobe.com/products/acrobat/readstep2.html